Assistant Professor, Public Health Policy and Management, NYU
Alden Lai studies how the jobs and work environments of health care workers can be improved to increase employee outcomes (e.g., wellbeing, retention) as well as organizational performance (e.g., program implementation, patient safety). He uses theories and frameworks from psychology, organization science, and health services research in his work. Dr. Lai's research has appeared in both management and health care journals, including Academy of Management Discoveries, Health Care Management Review, Medical Care Research and Review, and The Milbank Quarterly. He has an affiliated faculty appointment in the Department of Management and Organizations at NYU Stern. Dr. Lai currently serves as Executive Advisor to the Global Wellbeing Initiative, a collaboration between the Wellbeing for Planet Earth Foundation and Gallup Inc. to foster a more globally inclusive understanding of wellbeing for research, practice, and policy. Dr. Lai also serves as Chair of the Health Care Research Stream for the Industry Studies Association. Previously, he served as Chair of the European Health Psychology Society’s early career researcher division, and was an executive committee member in the Academy of Management's Division of Health Care Management.
Publications:
Lai, A. Y., Fleuren, B. P. I., Larkin, J., Grunewald-Schmitz, L., & Yuan, C. T. Being “low on the totem pole”: Understanding what makes work worthwhile among medical assistants in an era of primary care transformation. Health Care Management Review. Online ahead of print.
Lai, A. Y., & Fleuren, B. P. I. (2022). Clarifying the concepts of joy and meaning for work in health care. Journal of Hospital Management and Health Policy, 6, 9.
Yuan, C. T., Lai, A. Y., Benishek, L., Mahabare, D., Kharrazi, H., Marsteller, J.A., & Dy, S. M. (2021). A double-edged sword: The effects of social network ties on job satisfaction in primary care organizations. Health Care Management Review. Online ahead of print.
Wee, K.*, & Lai, A. Y. (2021). Work engagement and patient quality of care: A meta-analysis and systematic review. Medical Care Research and Review. Online ahead of print.
Lai, A. Y. (2021). The incomplete, outdated, incorrect, and unknown: Mitigating threats of knowledge errors in high-performance primary care. Academy of Management Discoveries, 7(4), 581-602.
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